Delivery & Pick Up Information

At Velanstore, we prioritize getting your purchase to you quickly and securely with our diverse range of shipping options. Whether you’re near or far, our worldwide delivery service ensures that your order reaches you no matter where you are. Shop with us and enjoy seamless shipping that delivers beyond borders!

Shipping Options

1. Store Pickup (within Chennai): No 84, Valluvarkottam High Road, Nungambakkam, Chennai-600034
2. Door Delivery: Door delivery is a convenient and efficient way to receive packages directly at your doorstep.

Shipping Costs

The cost of shipping depends on the size and weight of your order, as well as your location. You can see the total shipping cost for your order in the shopping cart before checkout. In rare cases, additional shipping charges may be applied after the checkout due to the size and weight of the item.
FOR HEAVY AND BIG APPLIANCES CONTACT US TO KNOW THE CORRECT SHIPPING PRICE.

Delivery Tracking

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can track the progress of your delivery by visiting the shipping carrier’s website and entering your tracking number.

Delivery Timeline

1-15 business days depending upon the availability.

Pick Up Option for Old Exchange & Polishing / Plating

1. Store Pickup: No 84, Valluvarkottam High Road, Nungambakkam, Chennai-600034
2. Doorstep Pickup: Please provide your pickup address during the checkout process.

Re-attempt Charges

Please note that re-attempts of delivery will incur an additional charges.
Ensure that someone is available to receive the package at the delivery address to avoid re-attempt charges.

If you have any questions about delivery, please contact us at shopping@velanstore.com / +91 9363639123 We’re here to help!