Delivery & Pick Up Information

At Velanstore, we understand that getting your purchase to you quickly and safely is important. That’s why we offer a variety of shipping options to meet your needs.

Shipping Options

  1. Store Pickup (within Chennai): No 84, Valluvarkottam High Road, Nungambakkam, Chennai-600034
  2. Door Delivery: Door delivery is a convenient and efficient way to receive packages directly at your doorstep.

Shipping Costs

The cost of shipping depends on the size and weight of your order, as well as your location. You can see the total shipping cost for your order in the shopping cart before checkout. In rare cases, additional shipping charges may be applied after the checkout due to the size and weight of the item.
FOR HEAVY AND BIG APPLIANCES CONTACT US TO KNOW THE CORRECT SHIPPING PRICE.

Delivery Tracking

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can track the progress of your delivery by visiting the shipping carrier’s website and entering your tracking number.

Delivery Timeline

1-15 business days depending upon the availability.

Pick Up Option for Old Exchange & Polishing / Plating

  1. Store Pickup: No 84, Valluvarkottam High Road, Nungambakkam, Chennai-600034
  2. Doorstep Pickup: Please provide your pickup address during the checkout process.

If you have any questions about delivery, please contact us at shopping@velanstore.com / +91 9363639123 We’re here to help!